In today’s competitive business environment, quality and price are considered not as a competitive advantage but as a requirement to continue operating in the market, and companies seek to create sustainable competitive advantages for stakeholders through continuous improvement.
And progress while establishing a customer relationship management system has defined and stepped its existential philosophy in the following framework
Public relations based on new management approaches based on the role and importance of customer orientation through the establishment of customer relationship management (CRM), development of two-way communication and interaction with stakeholders, expanding the range of responses and feedback, conducting scientific and standard surveys as indicators Net Promoters (NPS) facilitates the business improvement process by providing and analyzing results and surveys of different customer groups.
This public relations using the analytical public relations style and according to the existential philosophy of the organization, has certain plans to deal with crises and challenges that occur suddenly and out of will.
Mission Statement
“Nan Ghods Razavi Company, a producer of all kinds of flour and snacks, strives with creativity and innovation, relying on specialized and qualified employees and using new technologies, innovative, healthy and quality products for consumers in national markets and Internationally produce. We are committed to providing fair benefits to customers, companies and stakeholders with transparency in all aspects of the company and up-to-date processes. “We consider ourselves accountable and responsible to customers, consumers and society, and we take steps in line with the values approved by Hazrat Reza (AS).”
Food Industry Company, by winning the 4-star award of the National Award for Excellence and Progress, moving from good to excellent and with a variety of more than 180 items, is always trying to make its blessed products more accessible to pilgrims, neighbors and customers.
